Industries I market.
Just like any expert, I don’t work with everyone on earth. There are a few industries that I have worked with and I know them like the back of my hand.
- Software/ Tech — The tech industry is undoubtedly saturated. After all, there are so many products and software out there.
- B2C Companies — The consumer market is huge. So are the number of B2Cs serving them. However, most of these consumers are online on their digital devices.
- Ecommerce — Much of your success will depend on your website. If your customers have a bad experience with that, they will abandon you.
- Startups — With the right marketing, your startup can position itself among the hearts of your target customers.
Why the list is short
Industry knowledge is not a nice-to-have in marketing leadership; it is most of the speed. Knowing an industry means knowing what a normal cost per lead looks like there, which channels are already saturated, how long the buying cycle really is, and which numbers people in that industry quote at each other without checking. A consultant without that context spends the first two months learning it at your expense, and the recommendations in that period are guesses in a confident voice.
So the list stays short on purpose. These four are where enough campaigns have been run to know what usually fails before it fails, and to argue with a plan rather than accept it. Outside them, the honest position is that you would be paying for general marketing structure rather than industry judgement — which is sometimes still worth it, but you should know which one you are buying.
What marketing turns on in each
In software and tech, the constraint is rarely awareness — it is differentiation in a category where every competitor claims the same three benefits. The work concentrates on positioning that survives a comparison page, and on a content and demand engine that reaches buyers long before they are ready to talk to sales, because in a saturated category the vendor who was useful early is the one shortlisted late.
In B2C, the constraint is attention and repeat purchase economics. Acquisition cost is easy to measure and easy to lose money on, so the work is usually about the numbers underneath it: what a customer is worth on the second and third purchase, which creative actually earns the click, and how quickly a channel decays once everyone finds it.
In ecommerce, the site is the product. Traffic hides almost nothing — a checkout that loses people at the third step will quietly cancel out an excellent ad account, and no amount of budget fixes it. The work weights conversion, page speed and the experience after purchase at least as heavily as the campaigns pointing at them.
In startups, the constraint is evidence. Most startup marketing spends money to look like a bigger company instead of to learn something, and the two are easy to confuse. The work is to pick one channel, define what proof would justify scaling it, and stop everything that cannot be measured against that — which is a discipline problem far more than a creative one.
How industry knowledge actually gets used
It shows up in the first few weeks, in the form of shorter arguments. When a team proposes a channel, industry context is what makes it possible to say what it will realistically cost per lead there, how long it takes before the number means anything, and what usually goes wrong at month three. That turns a debate about opinions into a decision with a stated expectation attached to it.
It also shows up in what does not get tried. A large part of marketing leadership is refusing things that are reasonable in general and wrong for this specific market — the channel that works beautifully for consumer brands and never for six-month B2B cycles, the tactic that worked in this industry three years ago and is now saturated. Knowing which is which is the difference between a plan and a guess, and it is not something a template supplies.